IP-basetelephone systems or cloud telephone systems can help companies save costs in various ways. have already switche to a VoIP or cloud telephony solution – a third of them cite the potential savings in telephony costs as the main reason for the change. We show why switching can also be financially worthwhile for your company.
These are the 10 biggest cost advantages of a virtual telephone system from the cloud:
The fact is: an IP-base cloud telephone system can permanently reduce existing telephony costs by 40 to 50 percent compare to an on-premises ISDN telephone system. There are also indirect cost advantages, such as increase efficiency when working or a sharper focus on revenue-generating tasks.
In this blog post, we show how a modern cloud telephone system can help your company save direct and indirect costs.
A cloud telephony solution does not require telephone system hardware
Are your office spaces small and have little storage space? Then a is ideal for your company, because the telephone system is hoste entirely in your provider’s data philippines phone number library center and does not have to be set up stationary in your company.
That means:
- You do not need any additional space in the server room and therefore no expensive electricity for operation and air conditioning.
- You don’t have to worry about replacing defective server components or upgrading them.
- There is no need to purchase desk phones for employees (SIP desk phones are of course possible upon request!).
- Your team can easily use existing PCs, notebooks or smartphones to make calls.
Cost advantage: Less hardware equals less costs! With a virtual telephone system from the cloud, companies are spare high initial investments. In addition, internal resources are save and ongoing costs for operation and maintenance are reduce.
A virtual telephone system from the cloud saves expensive maintenance contracts
On-premises telephone systems are usually sold with very expensive maintenance contracts that bind a company to the manufacturer or dealer for a long period of time (usually ten years minimum term!). Without these maintenance contracts, the company has no possibility of
A cloud telephone system is associate with low setup costs
The initial setup of a software-base cloud telephony solution is particularly cost-effective for small and medium-size companies without complex telephony requirements:
- The telephony software is hoste in the data center of the cloud telephony provider and made available to the company via the cloud (software-as-a-service).
- The telephony software is installe as a soft client (softphone) on the participant’s PC or smartphone – a desk phone is no longer necessary.Cost advantage: The telephony software of a virtual telephone system is made available to the company as a download – in the basic version, no further investment is require to be able to start making calls immediately. An advantage that particularly benefits SMEs and start-ups!
Cloud telephony means less effort for your TK/IT department
While large corporations usually have their own telecommunications departments that take care of the ongoing operation and maintenance of the telephone system, in smaller companies this is often “taken care of” by the internal IT team. If the workload for the telephone system increases, these specialists quickly come under pressure or are force to put other agendas on their to-do list aside.
A virtual telephone system from the cloud relieves the burden on your telecommunications/IT department , as all telephony functions are provide as software by the respective cloud telephony provider. The telephone software is hoste in the provider’s data center, which also handles the complete administration and ongoing maintenance work for the telephone system. Regular maintenance and feature updates are installe automatically and without interruption by the provider.
Virtual telephone systems enable cost-effective networking of company locations
Cloud telephone systems are decentralize because all participants (extensions) are connecte to each other via the Internet – regardless of where these participants your social media marketing strategy are physically locate. This means that cloud telephony solutions can be use across locations and regardless of location and are ideal for connecting multiple company locations or branch offices (branch capability). and mobile phones can also be easily integrate into the cloud telephone system.
Cost advantage: With a cloud telephone system, all extensions, functions and end devices can be manage across all branches via a user interface in the web browser. There is no longer a need for separate PBXs at the individual company locations! Internal telephony is also inexpensive: calls within the company network and between different branch locations are usually free of charge with VoIP.
VoIP brings cheaper tariffs and connection fees
Cloud telephone systems are base on which means that the voice information of the telephone conversation is transmitte as digitize data packets over the Internet . This means that the call charges for VoIP are much cheaper than for the outdate ISDN telephony.
What is the billing model?
Most VoIP tariffs are base on minutes , but many providers also offer flat rate packages. With flat rates , make sure that they are limite to calls within the landline network or within certain mobile networks and what additional costs are incurre if the booke quota is exceede!
- What billing is offere?
In telecommunications, “billing” means the division of the billable connection time into (time) intervals. The most common intervals are 60/30 or 30/30 . This simply means that your calls are not bille - to the second, but your telephone provider rounds up to the next full interval. In reality, you therefore pay a little more for each call. A 70-second call bille at 60/30 billing will therefore cost you 1.5 minutes instead of 1 minute and 10 seconds.
- Are there special conditions?
Ask your provider about this!
With a cloud telephone system, you only pay for what you actually use
A cloud telephone is characterize by high and easy scalability . This means that participants can be easily add, manage or remove in an admin portal in the web browser with just a few clicks. In other words: you only ever pay for as many participants or channels as you actually need at the moment.
Cost advantage: Companies are much more agile with a telephony solution from the cloud and can quickly and easily adapt their telephony to any company growth or restructuring. This represents a clear competitive advantage, especially in a dynamic market environment!
VoIP integrations into CRM or business systems save resources
Which transmits voice over the Internet, can be integrate not only into cloud-base telephone systems but also into other software applications .
Integration makes it possible, for example, to click on a customer’s name directly in the user interface of a customer relationship management system to call them. Conversely, when an incoming call is receive, the most important customer data for this phone number can be automatically displaye.
Cost advantage: Companies and customers benefit simultaneously from VoIP integration into CRM software. Customers receive competent support more quickly without having to repeatedly explain their concerns or order history to different contact persons. Call center employees can access centrally synchronize customer information at any time. And customer service processes become leaner and more efficient overall.
Cloud telephony is perfect for location-independent telephony & working in the home office
Since the Corona pandemic, home office, remote work and hybrid working have establishe themselves as the new standard in the australia data working world. This also means that you need to be able to make phone calls in different locations as if you were sitting at your office desk . In practice, this means that you want to be able to make and receive calls from your private cell phone from the kitchen table using the normal office landline number – including personal extensions and integration into fix communication processes such as forwarding or ring groups.
Cost advantage: A cloud telephone system offers telephony to “take with you” and enables employees to do their work efficiently from any location and on the device of their choice. Familiar telephone numbers, telephony workflows and processes are retaine- an important prerequisite for the hybrid workplace, which can ultimately even save on office workstations and meeting rooms.