Did you know that the probability of selling to a person who has already bought from you before is between 60-70% , according to a study conducted by Marketing Metrics? According to this statement, you have a very good chance of closing new sales using your order confirmation emails as a channel.
Many companies include a discount coupon in these emails for users to redeem on their next purchase. This can be a brilliant tactic for repeat buyers as opposed to first-time customers.
As far as they are concerned, it is best to encourage them to perform actions that require less commitment or willpower , such as “liking” your Fan Page. You can also take advantage of this communication to tell them more about your company or offer them help or assistance in case they have questions or queries.
Another way to take advantage of this type of mailing is to use it to make recommendations of products that may interest the buyer based on what they have previously purchased. The phrase “customers who bought this also viewed…” is already a classic.
In the Plateanet example , you can see how the purchase made is f updated 2024 mobile phone number data ully detailed, including the date and time of the performance, number of tickets, location and total price.
Transactional Email Order Confirmation
3 – Shipping confirmation email
In this case, instead of encouraging them to make a new purchase, you can encourage others (friends and family) to purchase a product, for example, by offering them the possibility of forwarding the email to a friend so that they can also purchase the merchandise.
Re picked up. It also lists the requirements to be able to search for it as well as the address of the location.
Transactional Email Shipping Confirmation
4 – Customer feedback email
One of the emails that companies forget to include in their online strategy are satisfaction or survey emails .
The real value of this type of action is that you can ask your customers . A for product reviews to add to your store. You can even take advantage of this opportunity to collect testimonials about the . A shopping experience they have had on your website.
These are usually sent after a customer has received the product and is already enjoying it. If you singapore data want to keep up with your customers’ opinions to optimize each of your actions , you should not miss this unique opportunity.
When conducting your satisfaction sble for evaluatin . A the lev we navigate the intricacies of effective communication el of satisfaction of its customers by asking them to rate the service.