Have you ever been involve in a company move? If so, you can certainly still vividly remember how difficult such a relocation is for the company. Not only do furniture and materials have to be packe or reordere, but communicating the move and motivating employees at an early stage also presents companies with a huge challenge. In short: a company move is a much more complex matter than a private home move.
When changing location, pay special attention to the ICT infrastructure
Company relocation why The move of the company’s IT and telecommunications infrastructure is particularly tricky. After all, the company should remain accessible without peru phone number library interruption and the employees also want to get back to their everyday work at the new location as quickly as possible. As a rule, a separate project team therefore takes care of clarifying the compatibility of the old telephone system and, if necessary, adapting the ICT infrastructure . Because: A company move is the perfect opportunity to modernize the old telephone system or to switch to .In this blog article, we will show you why it is worthwhile for all organizations to replace the telephone system when moving.
5 reasons to switch to cloud telephony when changing location
Company relocation why You’ve probably heard about it before: theis coming! European telecom operators have been working for years to gradually replace the outdate ISDN networks with the future-proof All-IP technology . In Austria, there are no specific dates for the planne ISDN shutdown – but you can still expect that in the medium term all ISDN connections will be switche to system.
It can be connected to the all-IP network using a . Even a non-SIP-enable ISDN system can be made VoIP-compatible using so-calle “gateways” – but such constructions are often error-prone and not recommende. Also keep in mind that while SIP trunking allows you to benefit from cheaper VoIP tariffs, only a offers you the full benefits and functions of a modern, infrastructure-free IP telephony solution . In other words: You can then make calls inexpensively over the Internet with your old ISDN system, but you still have an inflexible, physical PBX on your premises that takes up space and is expensive to maintain.
2. The flexibility of your old telephone system leaves much to be desire
Company relocation why Is your company growing rapidly and are you planning to expand your locations or open branches abroad? With an on-premises telephone system, it is very time-consuming to expand your company telephony accordingly. For example, additional hardware (“remote gateways”) must be sent to new locations and set up by traine specialists.
With a cloud telephone system, however, all participants (extensions) are connecte to one another via the Internet – so calls can be made regardless of location and across all locations. Since cloud telephony does not require hardware. New locations, branches or branch offices can be integrate quickly and easily into the existing telephony system (branch capability). New functions or participant licenses can also be adde with just a few mouse clicks. Regardless of whether your company is growing or shrinking – a cloud telephony solution scales flexibly .
In times of it is also becoming increasingly important to integrate employees with their private or company smartphones, laptops and tablets into the telephone system. With a cloud telephony solution, the telephony software (softphone) can be installe on any internet-enable device and calls can be made from any workplace using the “normal” office landline or service number – including a personal extension.
3. You want to avoid expensive maintenance contracts.
It sounds like a naive calculation, but it’s actually true: where there is no hardware, there is no maintenance require. A cloud telephone system is a not only do they stay on software that provides all telephony functions and is hoste in the data center of the respective provider . In the company, this telephony software is installe as a so-call softone on an internet-enable computer or laptop or as an app on a smartphone.
A virtual telephone system from the cloud therefore does not require any hardware at all . Classic on-premises telephone systems, on the other hand, are usually sold with expensive and long-term maintenance contracts to ensure the necessary technical support and the installation of current updates and releases.
With a cloud telephone system, the provider takes care of all maintenance and security processes in its data center. Necessary software and security updates are continuously installe automatically – at no additional cost.
4. Your old ISDN telephone system does not have the require functions.
Of course, an older ISDN telephone system also covers the most important telephony basics, such as playing telephone announcements, operator workstations or taking calls from colleagues.
But a modern, IP-base telephony solution from the cloud can do much more! A wide range of intelligent functions and features helps companies to make workflows more efficient and to serve customers better and more personally. Would you like a few examples?
Using proven standard interfaces such as TAPI or modern solutions such as CSTA and Action URL
This means that the data from customer relationship management tools (e.g. BMD Cloud Services), ERP systems or other business tools are automatically linke to the telephone system. With every incoming call, the caller number is transferre to the respective third-party system and the person’s contact information is loade there.
This type of telephony integration enables, for example,
- Initiate calls with a click from Outlook or CRM systems (click-to-dial);
- After the caller number has been transferre.The customer data, order history, delivery status, call history and much more of a caller are automatically displaye in the CRM;
- or to include telephony statistics in internal evaluations and reporting.
5. You want to make cheaper phone calls.
Cloud telephone systems are base on . This means that the voice information is digitize and transmitte as data packets over the Internet. This results in cheaper tariffs and connection charges than with traditional ISDN telephony.
Can I keep my phone numbers on the new cloud telephone system after the move?
This means that how to write effective sales sms: 10 golden rules you can continue to make calls at your new company location with the new cloud telephone system using your usual phone number concept. In some cases, certain extensions may not be possible on the new system (e.g. 122/133/144).
For details and the specific number porting process, please contact your provider.
Can I continue to use my old, relocate telephones with a cloud telephone system?
That depends. Basically, with a cloud telephone system you no longer need physical telephones . You install the telephone software as a soft client for australia data your desktop PC or as a mobile app on your smartphone.