We compensate each other: the girls have expertise in areas where I lack knowlge and experience, and vice versa. Key decisions are made by me, but I consult with partners in their areas of expertise. Lena is a former financial director, and together we are developing new tables to optimize accounting.
Natasha has tremendous experience
In customer service: from sales mechanics to building financial plans for the team. The girls help me set up accounting systems, implement new techniques for interacting with clients: for example, was not working, but it turn out differently.
It was important for me that the partners were not just moneybags:
I think it is a stupid idea to do such a business alone. You ne people who compensate each other, and in total, with a coincidence of values, this is a greater benefit for the common cause. Who were the first employees? At first, I look for everyone among my ios database acquaintances and didn’t post any ads.
For example, Asya is the manager, my right hand;
We work together at Birdie for many years. She helps with budgeting and organizational issues. Our first admin is Asya’s friend. She still works there, but as a senior administrator. My brother’s girlfriend became the second administrator. There was a lot of differentiation in the market trouble with the groomers. I found out about Natasha through a friend.
We coordinat the work area with her:
Where to put the bathtub, where the fur would fly when drying. After some time, I hir my husband to work as a groomer two days a week. Se loves animals, was keen on training dogs, an athlete he can pull big dogs. He work nearby he would come at lunch to help with crazy cats or giant dogs. He went for six months, and at some point I said: “Maybe you should admit that you like it, and let’s try it for money?” As a result, he is now a groomer: he combs, does usa data express shding, trims nails, but he doesn’t do haircuts.